FAQs

FAQs

GoTradingCards.com showcases the best value for personalized custom trading cards. We start with top quality, free trading card templates, and let you customize them to your own specifications. Then we print, package and ship them right to your door and in no time. Your children, team or event guests will be marveling at the custom trading cards you created.

What are Trading Cards?

A trading card (or collectible card) is a small card, usually made out of paperboard or thick paper, which usually contains an image of a certain person, place, or thing (fictional or real) and a short description of the picture, along with other text (attacks, statistics, or trivia).

Trading cards are traditionally associated with sports; baseball cards are especially well-known. Cards dealing with other subjects are often considered a separate category from sports cards, known as non-sports trading cards. These often feature cartoons, comic book characters, television series, and film stills. In the 1990s, cards designed specifically for playing games became popular enough to develop into a distinct category, collectible card games. These tend to use either fantasy subjects or sports as the basis for gameplay. (from Wikipedia, the free encyclopedia)

Why Use GoTradingCards.com?

GoTradingCards.com is the website where you can easily create personalized trading cards in any quantity to capture those precious achievements, memories, and milestones in our event-filled lives. The Online Design Tool is our easy to use tool for designing your custom card. You choose your template, insert your digital image, select your layout, and add your own text to create your very own custom card. Then we print it and mail it to you in just a few business days. It’s that easy!

1. Real-Time Online Design and Proofing

Creating your own trading card has never been easier. With our Online Design Tool and many well-designed templates to choose from, you can design your very own Custom Trading Cards like a pro!

2. Low-Pricing & Flexible-Quantity

We offer a wide variety of quantities to accommodate any budget. You can easily make your custom trading cards in small or large quantities.

3. High Quality and 100% Satisfaction Guaranteed

All cards are printed on 18 point heavy card stocks with UV coating. We make customer satisfaction our #1 priority. 100% Satisfaction Guaranteed on our PRO GRADE Trading Cards.

4. Co-branded Trading Cards

We also offer co-branded trading cards through select organizations. Members of their respective organizations can create their custom trading cards using their own logos, icons and templates with our exclusive Online Design Tool.

What is the Turnaround Time?

We ship most of the products out within 3-5 Business Days.

  • For larger quantities, please allow 7 Business Days.
  • Shipping time depends on the shipping method you choose.

a. Shipping Options:

The shipping cost would be calculated at the checkout, depends on your shipping address and type.
  • Standard Mail: 5-7 business days (USA Only)
  • Priority Mail: 2-5 business days (USA Only)
  • Express Mail: 1-2 business days (USA Only)
  • International Standard Mail: about 2-6 weeks*
  • International Priority Mail: about 1-2 weeks
*Due to the Covid pandemic, please expect a delay of 2-6 weeks for internal shipping to countries such as Canada, Australia, and the European Union. We apologize for this inconvenience and thank you for your patience.

b. Production & Handling Time:

  • Standard (Production in 3-5 Business Days): No extra charge.
  • Express (Production in 2 Business Days): a 25% extra fee added.
  • Rush (Production in 1 Business Day): a 50% extra fee added.

Packaging Options:

SETS

Default Packaging Type.

DECKS

NOTE: a 10~20% extra fee added.
Packaging in DECKS only available when all of
your orders are in the same quantity

What kind of file formats do you support for picture and artwork upload?

  • Our Design Studio supports .JPEG and .PNG formats
  • For pictures, we highly recommend using .JPEG file with RGB color mode.
  • For line arts (ex: logos), we recommend using PNG-24 with transparent background.

How to Replace, Crop, Re-size and Re-position my uploaded image?

How to upload my photos or logos?

  1. Choose the image from your Image Libraries; or,
  2. Browse for an image file from your PC to upload, then click “SUBMIT” button.
  3. You are able to crop, re-size and re-position your uploaded image, then click “OK” button. Your photo or logo will be placed into the template.

Do you support a custom logo with transparent background?

Yes. You can insert your own custom logo to replace the logo on the template. It is highly suggested that the logo background be transparent. Your own logo or image that contains transparent elements that will allow the original background color to show through.

  • PNG-24 bit format: PNG images are able to retain transparency.
  • GIF format: Images in GIF format with transparency background.

Can I upload my own artwork instead of using your templates?

Yes, the procedures of uploading your own artwork:

Step 1. Choose the “Upload Your Own Artwork” template

Step 2. Use “image upload” tool to load your artwork from your computer.

Step 3. Set your upload artwork as a background image.

PS: Your artwork size should be 2.75 x 3.75 inch at 300dpi (or at least 825 pixels x 1125 pixels), a Trading Card finish size is 2.5 x 3.5 inch.

When uploading your own artwork, make sure you are using the bleed size (1/8 inch on each side).

"Ready to Print" Artwork Specifications

  • Acceptable Formats: .PNG or .JPEG
  • Artwork Size: 2.75 x 3.75 inch ( we will trim 0.125 inch on each side)
  • Final Trim Size: 2.5 x 3.5 inch
  • Recommended Resolution: 300 dpi

Can I save and return to my draft of an unfinished design?

Yes.

How to Save a Draft?
• Click Drafts Button under the bottom of Form Filling area.

How to Retrieve a Draft?
• Click the “My Drafts” tab in the navigations, then go to the “My Drafts” page.

How do I cancel my order?

Write to support@GoTradingCards.com by midnight on the day of your order to cancel that order. Please remember to include your order ID number. We will send a confirmation email to you on the next day.